Refund policy
RETURNS, CANCELLATIONS AND MODIFICATIONS
Can I get a refund?
/// All purchases are final. If you have a problem, please contact us within 5 days of receiving your package and provide us with a photo of the contents. We will investigate the situation as soon as possible.
Can I modify or cancel an order?
/// For any changes or cancellations, please contact us as soon as possible by e-mail at contact@shopmoica.ca. No order can be modified or cancelled once it has been dispatched.
GUARANTEE
Are the products included in the gift box guaranteed?
/// Shop moi ça has sourced hundreds of wonderful products from local producers, artisans and businesses to create beautiful gift boxes for you. The suppliers' warranty policy applies. In the event of breakage or defect of an item, please do not hesitate to contact us. We will contact the supplier and inform you of the return procedure, if applicable.
Can I get a refund?
/// All purchases are final. If you have a problem, please contact us within 5 days of receiving your package and provide us with a photo of the contents. We will investigate the situation as soon as possible.
Can I modify or cancel an order?
/// For any changes or cancellations, please contact us as soon as possible by e-mail at contact@shopmoica.ca. No order can be modified or cancelled once it has been dispatched.
GUARANTEE
Are the products included in the gift box guaranteed?
/// Shop moi ça has sourced hundreds of wonderful products from local producers, artisans and businesses to create beautiful gift boxes for you. The suppliers' warranty policy applies. In the event of breakage or defect of an item, please do not hesitate to contact us. We will contact the supplier and inform you of the return procedure, if applicable.